The General Register Office serves England and Wales. It holds the records of births, stillbirths, adoptions, marriages, civil partnerships and deaths. Scotland has the National Records of Scotland to serve the same function. Northern Ireland has the General Register Office for Northern Ireland.

General Registry Office For England and Wales Contact Information

General Registry Office Email Address

The email address for the General Register Office is [email protected] (include ‘GQ’ in the subject of your email).

General Registry Office Phone Number

  • Telephone: 0300 123 1837
  • Textphone: 18001 0300 123 1837

The General Register Office phone number is available Monday to Friday, 8am to 8pm. Saturday, 9am to 4pm.

General Registry Office Postal Address

You can order certificates from the General Registry Office online or write to the following address.

General Register Office

PO Box 2

Southport

PR8 2JD

National Records of Scotland Contact Information

National Records of Scotland Email Address

The National Records of Scotland only publish selected email addresses on the website. Send a message via their contact form and you will be forwarded to the appropriate service.

National Records of Scotland Phone Number

  • 0131 535 1314 (General Register House switchboard)
  • 0131 334 0380 (New Register House, Ladywell House and Cairnsmore House switchboard)
  • 0131 314 4411 (Extract Ordering Service: for birth, death and marriage certificates)
  • 0131 314 4300 from 9:00 to 12:00 Monday to Friday (ScotlandsPeople Centre: for general enquiries, group evening visits, family history events and seminar facility bookings. To book a search room seat you need to book online)

The National Records of Scotland switchboards are open from 9:00 am to 5:00 pm Monday to Thursday, and 9:00 am to 4:30 pm on Friday. The international code for the UK is 44, then drop the first 0 e.g. +44 131 334 0380.

National Records of Scotland Postal Address

To write to the National Records of Scotland, use the following postal address.

HM General Register House

2 Princes Street

Edinburgh

EH1 3YY

General Register Office for Northern Ireland Contact Information

General Register Office for Northern Ireland Email Address

The email address for the General Register Office for Northern Ireland is [email protected].

General Register Office for Northern Ireland Phone Number

The phone number for the General Register Office for Northern Ireland is 0300 200 7890 (or +44 300 200 7890 if you’re outside the UK.

The contact number is available Monday to Friday from 9.30 am to 4.00 pm, excluding public, bank and all Northern Ireland government holidays.

General Register Office for Northern Ireland Post Address

To write to the General Register Office for Northern Ireland, use the following postal address.

NISRA

Colby House

Stranmillis Court

Belfast

BT9 5RR